Shipping policy
ORDER PROCESSING: Please allow 2-4 days to process your order. Expect an email within 2-4 days to let you know your order is on the way!
LOCAL PICKUP at Neuberggata 10 B, 0367, Oslo, Norway. Orders can be picked up locally. If you select this option, we will send you an email when your order is ready to schedule a pick-up time.
SHIPPING NORWAY
We offer free shipping on all order with a total value of 80 EUR or more. For orders with a total value of 79.99 EUR or less we offer 5 EUR flat rate shipping. The estimated delivery time is 2 to 4 business days.
SHIPPING EU (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden)
We offer free shipping on all order with a total value of 80 EUR or more. For orders with a total value of 79.99 EUR or less we offer 7 EUR flat rate shipping. The estimated delivery time is 4 to 9 business days.
SHIPPING REST OF THE WORLD
We offer international shipping. We offer free shipping on all order with a total value of 90 EUR or more. For orders with a total value of 89.99 EUR or less we offer 8 EUR flat rate shipping. The estimated delivery time is 5 to 10 business days.
IMPORTANT INFORMATION
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Wall Echoes is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at hello@wallechoes.com, with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at hello@wallechoes.com.